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[LOGIN TO YOUR SLIMTRAK GPS]

Q. What is the difference between SlimTRAK and SlimTRAK ULTRA?

A.  The major differences are in the operation. The hardware is the same. The ULTRA allows you to use Satellite and Birdseye view mapping. It also has GEO-FENCING capabilities. The ULTRA also has an unlimited tracking plan available for $59.95 per month (paid 6 months in advance) - locate your unit as much as you want. You also have the availability to purchase your own T-MOBILE or CINGULAR wireless SIM card and use it in the ULTRA Model!!. The ULTRA model has the updated software which provides it with a stronger and more accurate signal. Another feature of the ULTRA allows you to download your data and import into any of the popular mapping systems if you need to do so. Enhanced Functional Capabilities of the ULTRA: Position reporting triggered by motion, 1 Hz GPS operation, on-board geofence enforcement, scheduled hours of operation, multiple runtime meters, start/stop reporting mode, and more.

Q. What is the WorldTRAK GPS?

A.  Click here for information on the WorldTRAK gps system.

Q. I have the Standard  SlimTRAK, Can I switch to the ULTRA?

A.  Yes - just call our office. You will have to pay the $89.95 YEARLY ACTIVATION/WEB ACCESS use fee plus select the PRE-PAID ($19.95 mo) or UNLIMITED PLAN ($59.95 mo - PAID 6 months in advance). We will then ship you a SIM card with instructions on how to install it.

Q. I have seen other sites selling the SlimTRAK for cheaper - why?

A. Consumer Alert:  Beware of other web sites selling this unit for much less than ours and calling it a different name or even calling it the SlimTrak. Why? - We own the federal trademark (serial number:78603438) , their FEES are actually higher, their mapping system is far inferior to ours and you cannot get tech support via phone with an actual person. We are the premier source for the actual SlimTRAKgps. With us you get the REAL Product, REAL QUALITY and REAL SERVICE!. Call us with any questions.

Q. What is the SlimTRAKgps solution?

A. SlimTRAKgps is a wireless communication hardware, paired with internet-based asset Location Services, which provides real-time asset tracking and fleet management tools for all of your company's vehicles, fleets, mobile and fixed assets. SlimTRAKgps, the global positioning system, is the most sophisticated vehicle tracking system that can be installed in your vehicle today. Our system provides you the peace-of-mind notification of your vehicle status with the freedom to locate, control and be contacted by mobile phone and/or the Internet anywhere in North America, 24 hours a day, 7 days a week and 365 days a year.

Q. What are some of the key features of the SlimTRAK?

A. Complete packaged end-user device, No external connections or antennas, 
GSM 900/1800 MHz (DCS) and 1900 MHz (PCS), Indoor and outdoor position reports via SMS, Battery-powered or connect to vehicle power, Monitor up to three types of inputs.

Q. Is the SlimTRAKgps map and report information real-time?

A. It's near real-time. The in-vehicle Slim TRAK gps unit transmits GPS position data to the SlimTRAK gps servers, which in turn updates your SlimTRAKgps web pages. Updates are transmitted at standard intervals. This provides timely location updates, while avoiding the data-overload problems that come with continuous position updates. The SlimTRAKgps web site maps display asset position as updates are received. You control settings for how often the maps update. So depending on how frequently maps update - also depending on when vehicle reports were last received - location data can be virtually real-time!. Street addresses ,speed of vehicle, start and stop times, direction, and battery levels are reported.

Q. How can I determine which tracking plan Is best for me?

A. The AA  battery powered SlimTRAK will transmit around 315 reports before a battery change is required.

Average Drive time presumes a vehicle driving 3 to 5 hours a day plus a couple of hours on Saturday and Sunday (Reports sent may vary slightly more or less depending on usage).

Q. What are the tracking costs?

A.  There are several plans available to meet your needs (see below.)

Cell Phone Tracking: This is an optional feature for $139.95 per year. You will receive a special tracking link for your cell phone that will allow you to track your gps in real-time.

NOTE: The unit is motion activated - when the vehicle is parked it powers down thereby preserving the life of the battery.

Q. What mapping systems are available on the SlimTRAK ULTRA?

A. You have many options on which mapping system you want to use by easily switching between them from the control panel (see below).

Q. Can I track multiple vehicles on one account?

A. Yes - SlimTRAK can be used for fleet management

Q. How often does the SlimTRAKgps update its locaton?

A. The slimtrak comes pre-programmed for 5 minute updates but can be configured for 2 minute updates if desired. When logging into the website click locate to get a current position of the slimtrak plus you will also see the last 120 locations of the unit. You may also set your SlimTRAK to only track once a day if you want!!.

Q. Does this unit work worldwide?

A.  SlimTRAK currently works in the USA, CANADA, ENGLAND, and AUSTRALIA.

Q. What are the dimensions and weight of the SlimTRAKgps?

A. Size is 5.78" x 2.99" x 1.44" (143.3 mm x 76.2 mm x 36.7 mm) without the case and 8.5" x 4.75" x 2" with the case.

A. Weight is 205 grams (7.2 oz) not including batteries and 300 grams (10.2 oz) with 4 AA alkaline batteries

Q. How is the SlimTRAK powered?

A. All you need is 4 AA batteries which will power the unit for UP TO 90 days (this allows for 10 reports a day). An optional vehicle power adapter is available.

Q. What is the Optional Vehicle Power Adapter Module and how is it installed?

A. It replaces the standard battery-pack and allows connection to an external 9-32 VDC power supply and three types of switched inputs. Includes rechargeable standby battery to allow limited operation after loss of external power. The vehicle adapter is $69.95. Click here for installation instructions.

Q. If I already have a SLIMTRAK GPS Can I buy just the magnet mount case?

A. Yes - its $69.95. Call for quantity discounts.

Q. Does the magnet mount case work - will it fall off the vehicle?

A. Yes it does but SlimTrakgps.com or any of its subsidiary companies or dealers will NOT be held responsible when the unit is being used with the magnet mount case. The case is offered as an accessory to make the SLIMTRAKgps easier to use under a vehicle. However, by using the magnet mount case, you agree to not hold the above stated companies liable if the unit falls off the vehicle and becomes lost or damaged. If the case is properly placed under the vehicle on a solid metal surface the risk of it falling off is very slim; however, we will not guarantee it.

Q. How does the SlimTRAK work without an external antenna?

A. Unlike older gps units that require an external antenna, the slimtrak uses a super powerful internal antenna that radiates the signal outward allowing communication with the satellites.  A clear view of the sky is not needed allowing the slimtrak to be placed covertly.

Q. What type of GPS system is it and how does it work?

A. It is cellular (GSM) based. The SlimTRAK I/O Processors (IOPs) collect incoming vehicle data from the wireless communication media (e.g. Radio, Cellular, CDPD, Satellite) and present it onto the Server network in a standard format (independent of the wireless medium over which it was originally transmitted). The IOPs act as information sources to the network. The SlimTRAK AVL Server accepts all incoming vehicle reports and stores them on its local disk, keeping each vehicle's reports organized in a date-structured hierarchy of disk folders. Thus, it has the power to go "back in time" and instantaneously access vehicle data from days, months, and even years past, at the simple request of a client customer viewer.

All functions are easily configured to your particular company's needs and can also be uniquely tailored to each client's individual SlimTRAK serial number.

Q. How do I track my vehicle?

A. You will log into a secure website with a login id and passcode. All you need is an internet connection and a web browser.

Q. Can the SlimTRAK alert me if the vehicle moves?

A. Yes, you can be alerted by PHONE or EMAIL by setting up the GEOFENCE system.

Q. What if I only log in every two weeks, will my data still be available?

A. Yes, the SlimTRAK will store your data. It stores the last 120 updates.

Q. How can the SlimTRAK be installed on a vehicle?

A. There is an air-tight waterproof magnetic mount black case that the slimtrak can be placed in. (the case is an optional purchase - this allows the slimtrak to be installed covertly under a vehicle.). Each case has (3) 25lb magnets installed to ensure that the unit will firmly attach to any metal surface.

Q. What are the benefits of SlimTRAK?

A. SlimTRAKgps reports your vehicle location, speed and direction. Slim TRAK GPS employs motion based reporting which reduces power usage. To accomplish these services inexpensively, SlimTRAKgps employs its 24/7 automated response center to manage automated requests.

Q. Do you have a brochure that I can pass along to my company or friend?

A. Yes, we do. Click Here for SlimTRAKgps Sales Brochure (PDF Format)

Q. What coverage is available?

A. Coverage is available anywhere in the USA, CANADA, ENGLAND, and AUSTRALIA.

Q. What support is available?

A. 24/7 Tech Support is available via phone or email. After normal business hours technicians are available via email.

Q. Is there a warranty on the  SlimTRAK?

A. Yes, we stand behind our product. There is a 2 year warranty on the unit. We will repair or replace it if it malfunctions within the 24 month purchase period. Extended warranties are available by calling our office. No one else offers this kind of warranty!.

Q. Are there any laws against using GPS Tracking Systems?

A. Yes - there may be laws in your specific state against placing a gps on someone's vehicle without their permission. Its up to you to follow and abide by all applicable state laws. SlimTRAKgps.com or SpyGear4U, Inc. will not be held liable. You agree that the use of  GPS products are for personal location based data retrieval only. It is illegal to track someone without approval or use any tracking product in any vehicle that is not legally owned by the tracking system operator. The user of our GPS systems agrees to hold SPYGEAR4U, INC. harmless for any damage, injury or loss caused through the use of our gps products.

Q. Is the SlimTRAK a well known name brand?

A. Yes, it is. SlimTRAKgps is a federal trademark. Click the banner below to see our article in the Wall Street Journal.