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Q. What are the tracking costs for real-time units?

A.  There are several plans available to meet your needs (see below.)

Signing up is simple, just follow these 3 steps.

Step 1: Cellular Service Options

• Best Value - UNLIMITED Service
  $59.95 per month, 6 or 12 months prepayment required.
• Use your own GSM/SMS enabled SIM card, $19.95 per month.
   
• Use the Included SIM card, $19.95 per month.
   

Step 2: Tracking Website Access

• Activate your Personal Tracking Page, $89.95 per year, recurring cost.

Step 3: Track using your Cell Phone (optional)

• See your tracking device on your cell phone!!
  Activate your Cell Phone Tracking Viewer, $59.95 per year, recurring cost. (Optional)

Setup 4: Hardware Activation

• Provide your personal and SIM card information to Tech Support

NOTE: Dataloggers do not require monthly fees. You only pay for the tracking device.

Q. What mapping systems are available on tracking systems?

A. You have many options on which mapping system you want to use by easily switching between them from the control panel (see below).

Q. Can I track multiple vehicles on one account?

A. Yes - the units can be used for fleet management

Q. How do I track my vehicle?

A. You will log into a secure website with a login id and passcode. All you need is an internet connection and a web browser.

Q. Can the trackers alert me if the vehicle moves?

A. Yes, you can be alerted by PHONE or EMAIL by setting up the GEOFENCE system.

Q. What if I only log in every two weeks, will my data still be available?

A. Yes, the real-time units will store your data. It stores the last 120 updates.

Q. How can the gps trackers be installed on a vehicle?

A. There is an air-tight waterproof magnetic mount black case that the real-time units and dataloggers can be placed in. (the case is an optional purchase - this allows the untis to be installed covertly under a vehicle.). Each case has 25lb magnets installed to ensure that the unit will firmly attach to any metal surface.

Q. What coverage is available?

A. Coverage is available anywhere in the world.

Q. What support is available?

A. 24/7 Tech Support is available via phone or email. After normal business hours technicians are available via email.

Q. Is there a warranty on your GPS Units?

A. Yes, we stand behind our product. There is a 1 year warranty on all tracking devices. We will repair or replace it if it malfunctions within the 12 month purchase period.  No one else offers this kind of warranty!.

Q. Can I return my GPS tracker?

A. No. Due to the nature of the product we DO NOT accept returns for any gps system. All units do carry a 1 YEAR warranty for defects.

Q. Are there any laws against using GPS Tracking Systems?

A. Yes - there may be laws in your specific state against placing a gps on someone's vehicle without their permission. Its up to you to follow and abide by all applicable state laws. SlimTRAKgps.com or SpyGear4U, Inc. will not be held liable. You agree that the use of  GPS products are for personal location based data retrieval only. It is illegal to track someone without approval or use any tracking product in any vehicle that is not legally owned by the tracking system operator. The user of our GPS systems agrees to hold SPYGEAR4U, INC. and SlimTRAKGPS.com harmless for any damage, injury or loss caused through the use of our gps products.

Q. Is the SlimTRAK.com a well known name brand?

A. Yes, it is. SlimTRAKgps is a federal trademark. Click the banner below to see our article in the Wall Street Journal and you can see our parent company at SpyGear4U.com